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Infrastructure Support

Stop Thinking Break-Fix, Think Managed Services

Wouldn't it be nice to spend less time managing IT issues and more time growing your business?

eImagine is a leading provider of managed services for IT infrastructure including server support, help desk support, database support, backup and disaster recovery. We have experience with the latest computer technology that helps our customers shift focus from individual computers to networks and services that work together to deliver real-time information to end-users.

eImagine can recommend and implement technologies to:

  • Increase infrastructure and operational efficiencies
  • Provide Secure Channels for business and financial transactions
  • Achieve a higher rate of return on technology investments
  • Budget and forecast support cost
  • Reduce and control operating costs
  • Reallocate internal resources to grow business
  • Minimize downtime & legal exposure through IT
  • Stay patched and current in a cost-effective way
  • Save you money with Voice Over IP (VoIP) and Microsoft Response Point

We provide monitoring and management of our clients':

  • Windows-based servers
  • Windows-based workstations
  • Switches, firewalls, critical applications and databases

We can resolve the issue in most cases before you realize there is a problem.

We use monitoring technology to proactively maintain your infrastructure. In addition to our on-site support service, our Technical Service Engineers manage your infrastructure remotely, giving us the ability to reduce the mean time to repair and minimize system downtime. We deliver these services from our Network Operations Center (NOC) 24 hours a day, 365 days a year with our team of engineers and technicians.

How Can Managed Services Benefit Your Business?

  • Provides you quick, reliable access to IT experts
  • Creates a more reliable, solid IT infrastructure
  • Lowers IT costs, including upfront investments
  • Predicts IT costs with a fixed monthly fee
  • Takes a more proactive approach than a Break-Fix mentality
  • Requires no long-term commitments
  • Deploys new software more quickly
  • Provides weekly, scheduled on-site support